Expert Call Center Teams for US Campaigns

Based in Cairo, Egypt — over 3 years delivering professional inbound & outbound campaigns for Solar, HVAC, Roofing, Real Estate, DME, and more.

Location: 2111 Omar Ibn El Khattab, Zahraa Maadi, Cairo, Egypt • Email: auraco.egy@gmail.com

Why Choose Aura?

We provide trained, US-market experienced agents with excellent English fluency, dedicated teams for each campaign, transparent reporting, and a results-first approach. We operate with reliability, data, and continuous optimization.

Core strengths: Experienced agents • Industry expertise • Dedicated teams • Transparent reporting • 24/7 ops for North American coverage

How We Deliver Results

Discovery

We align on KPIs, target audiences, and script strategy.

Team Setup

Dedicated, trained agents assigned per campaign.

Launch & Optimize

Ongoing monitoring & optimization for improved conversion.

Scale

Increase capacity & efficiency as targets grow.

3+

Years Experience

10+

US Campaigns Handled

50+

Agents Available

95%

Client Satisfaction

Our Services

Inbound & Outbound Calls

Cold calling • Warm transfers • Qualification
Customer support and lead nurturing

Our agents follow tailored scripts, comply with US call standards, and use CRM integrations to ensure quality and traceability.

Lead Generation & Qualification

Solar • HVAC • Roofing • Real Estate • DME • Reservations
High-intent filtering & follow-ups

We prioritize high-intent leads, validate contact data, and score prospects so your sales team spends time with real opportunities.

Appointment Setting

Calendar booking • Confirmations • Reminders
Live transfers & scheduling

We coordinate timezones, confirm leads, and integrate with Calendars or CRMs to reduce no-shows and increase show rates.

Customer Support & Retention

Phone & email handling • Ticket follow-up
Retention & upsell calls

Our teams handle returns, escalations, and customer care with empathy and process-driven workflows.

Dedicated Teams

Industry-specific agents • Consistency
Performance-monitored & trained

We assign a dedicated manager, QA systems, and SLAs so your campaign performance is predictable and scalable.

Performance Reporting

Daily/Weekly dashboards
Agent analytics & ROI insights

Transparent reporting with recommended optimizations — we show the numbers and explain the actions to increase ROI.